Luxury Travel Marketing has confirmed the appointment of Rachel Harrigan and Erin Kramer as joint Account Managers for Hapag-Lloyd Cruises in the Australia and New Zealand market. The dual appointment reflects the brand’s strengthened focus on trade engagement and its long-term commitment to growing the luxury cruise segment in the region.
Erin and Rachel bring extensive industry experience, having held roles across premium and luxury cruise sales and marketing. In their new position, the pair will work closely with travel advisors, offering product training, sales support, and strategic marketing guidance to enhance Hapag-Lloyd’s visibility and performance in the local market.
Their appointment is seen as a strategic step by Luxury Travel Marketing, the regional representative for Hapag-Lloyd Cruises, to support trade partners with dedicated on-the-ground expertise. “We are delighted to welcome Rachel and Erin to the team,” said Lauren McAlpine, Co-Director of Luxury Travel Marketing. “Their combined industry knowledge will be key in strengthening Hapag-Lloyd’s profile across Australasia and unlocking new business opportunities.”
Rachel and Erin commenced their roles in June 2025 and will be actively engaging with the travel trade in the coming months.
